Automatic Coffee Vending Machine for Mall

Product Description

Product Introduction:

The Automatic Coffee Vending Machine for Mall is designed to meet the high-frequency, fast-service demands of modern shopping malls. It integrates automated brewing, intelligent control, and self-service operation to deliver consistent coffee quality while minimizing labor costs. With a compact footprint and stable performance, the machine supports long-hour operation and provides a reliable coffee solution for commercial retail environments.

Product Parameters:

Name	Specifications	Name	Specifications
Overall Dimensions (including lightbox, H × W × D)	2200mm*970mm*970mm	Weight	340Kg
Rated Voltage	220VAC/50Hz 16A	Maximum Power	3000W
Standby Power	＜500W	待: Standby / Daily Sales of 50 Cups	8°C / 10°C
Operating Environment	5-40℃	Network Connectivity	4G/WIFI/RJ45Ethernet Cable
Payment Methods	WeChat / Alipay / Card Reader / Coin Acceptor / Bill Acceptor	Cleaning Method	Automatic cleaning after each cup
Cup Retrieval Door	(2+1) Multi-Layer Anti-Pinch Hand Protection	21.5-inch screen	Ordering / Payment / Redemption / New User Registration
Cup Delivery Method	X,Y Rail-guided, all-direction cup delivery	Door Lock Type	Electronic Lock
Water Supply Method	18L bottled purified water × 2	Heating Method	Steam boiler / Instant heating boiler

 

Customizable:

Key Customization Points:

1,Applicable Models: All mainstream Bēikē coffee machines are available for customization.

2,Customization Scope: Appearance LOGO, body color, interactive system, flavor programs, smart screen content, supply chain adaptation, etc.

3,Cooperation Model: Supports complete machine OEM manufacturing and ODM R&D customization.

4. Supporting Services: Provide full-process services including site selection, operation, training, and after-sales to ensure customized implementation.

 

Product Features and Applications:

The Automatic Coffee Vending Machine for Mall combines automatic brewing, intelligent dispensing, and remote monitoring to ensure efficient and stable operation in high-traffic mall environments. Its fast preparation speed and consistent output make it suitable for peak customer flow, while the modular internal design allows for easy maintenance and quick servicing. Built with food-grade components and a sealed brewing system, it ensures hygiene and reliability under continuous use. The machine is widely deployed in shopping malls, commercial complexes, entertainment centers, cinemas, and retail corridors, serving as an effective self-service coffee point for unmanned retail operations and beverage revenue generation.

 

Product evidence:

Founded in May 2019, we company has received dual certification as a National High-Tech Enterprise and a Shanghai Specialized, Refined, Distinctive, and Innovative Enterprise due to its core technological capabilities.We company has over 5 years of production experience in its professional field.

Leveraging the Shanghai headquarters and the Yangtze River Delta production base, we distribute goods from nearby warehouses to shorten domestic delivery times. Through in-depth cooperation with major logistics providers (like SF Express and Deppon), we support priority warehouse allocation for bulk orders, ensuring stable delivery schedules.

Baoting Intelligent Technology has obtained 25 patents and 24 software copyrights, including 4 invention patents. In addition, it has been recognized as a Shanghai High-Tech Enterprise and a Shanghai "Specialized, Sophisticated, Distinctive, and Innovative" (SRDI) enterprise.

Intimate service, worry-free after-sales:

The after-sales service process for Beco coffee machines in foreign trade is designed around three core aspects: remote maintenance, localized support, and parts supply for overseas commercial/self-service models. It also takes into account the needs of different cooperation models (OEM/ODM, distribution, joint venture). The specific process is as follows:

I. After-sales preparation (order delivery stage)

1. Supporting materials

Multilingual (English, Spanish, and other major languages) user manuals, maintenance guides, and troubleshooting flowcharts are provided with the goods; OEM/ODM orders can have their materials and brand logos customized according to customer requirements.

2. Certification and Filing

Provide compliance certification documents (CE, UL, CB, etc.) and product serial number registration for the target country to facilitate subsequent after-sales traceability; establish exclusive customer after-sales files for bulk orders.

3. Remote training

For overseas distributors/operators, we provide online training on equipment operation, daily maintenance, and basic troubleshooting; we also provide training videos and assessment materials to ensure that customer teams have basic operation and maintenance capabilities.

II. After-sales response and handling process

1. Multiple repair reporting channels

7x12 hour multilingual customer service hotline, online ticketing system, and email communication.

Large-volume clients are assigned dedicated overseas after-sales specialists for rapid one-on-one response.

2. Fault diagnosis and classification processing

Level 1 faults (resolveable remotely): such as system lag, parameter errors, and operational problems.

After-sales specialists provide remote guidance and debugging, or can directly repair remotely through the SAAS cloud platform, with a response time of 1-4 hours and a solution within 24 hours.

Level 2 faults (requiring replacement parts): such as worn grinding blades or aging seals.

The customer provides photos/videos of the malfunction, and the after-sales specialist confirms the part model.

Replacement parts can be shipped from nearby overseas warehouses or the domestic headquarters, with expedited delivery via international express (DHL/FedEx) within 3-7 business days;

We also provide video tutorials on replacing parts to guide customers in installing them themselves.

Level 3 faults (requiring on-site repair): such as core circuit failures or mechanical structure damage.

We coordinate with local overseas service providers for on-site repairs (covering key markets such as Europe, America, and Southeast Asia), and arrange for an engineer to arrive within 48 hours.

In areas without local service providers, a "remote guidance + parts replacement + customer technical staff collaboration" model will be implemented.

For major malfunctions that cannot be repaired, a replacement or return will be arranged in accordance with the contract.

3. Warranty Period Definition and Fee Explanation

During the warranty period: For non-human-caused malfunctions, the cost of parts and remote service will be waived; overseas on-site service fees will be charged according to the cooperation agreement (on-site service fees will be waived for some large customers).

Outside the warranty period: We charge the cost of parts plus a reasonable service fee. For bulk orders, we can sign an annual maintenance agreement and enjoy discounted prices.

III. Long-term operation and maintenance and value-added services

1. Regular inspections and early warning

Leveraging the SaaS cloud platform, we push equipment operation reports to customers monthly, providing early warnings of potential faults (such as filter lifespan expiration and grinding component wear).

2. Long-term supply of spare parts

Establish overseas spare parts warehouses to stock commonly used spare parts (blade discs, filter elements, brewing heads); support annual spare parts package procurement to reduce customer inventory costs.

3. System and Function Upgrades

We offer free remote upgrades for device firmware and interactive systems, and adapt to the payment methods and language version update needs of overseas markets.

IV. Special Cooperation Models and After-Sales Supplements (Joint Operation/Leasing)

For overseas joint venture/leasing customers, we provide regular on-site cleaning and maintenance services for equipment, plus automatic replenishment of consumables.

Based on equipment deployment and operational data, we dynamically adjust after-sales response priorities to ensure equipment uptime.

Professional Consultation Q&A:

Q: What are your payment methods and requirements?

Payment methods: The buyer pays in advance via wire transfer (T/T), credit card, etc. (30% deposit + 50% progress payment + 20% final payment), and the seller arranges production and shipment after receiving the payment.

Question: What is your delivery cycle?

Within one month.

Q: How to pay? Is a deposit required?

Deposit payment (30% deposit + 50% upon completion + 20% final payment)

Q: Can you take on our design?

Not currently accepting

Q: Can you provide sample testing?

Temporarily not available

Q: Do you have samples? How can I get samples for free?

No

Q: How do you guarantee the product quality?

Shanghai Baoting Intelligent Technology Co., Ltd. has built a complete quality assurance system around the core product Beike freshly ground coffee machine, from raw material selection, production testing, authoritative certification, after-sales operation and maintenance and other key links, the specific measures are as follows:

Strict control of the quality of raw materials and accessories: As an intelligent device that directly touches food, its quality control is strictly controlled from the source. On the one hand, the container parts and other parts that come into contact with food are made of food-safe materials, such as PP material or 304 stainless steel, to eliminate potential food safety hazards from the material. On the other hand, the core consumables are not relaxed, and the coffee machine uses high-quality coffee beans and filtration systems to ensure that the coffee tastes fresh and free of impurities, and avoids the final quality of the product from the source due to raw material problems.

Strengthen the whole process of production and finished product testing: For the core product Beike freshly ground coffee machine, Baoting has established a multi-dimensional testing process. After the completion of the production process, the whole machine will be sent to Shanghai authorities for double key testing, including hygiene assessment to ensure that the equipment meets the hygiene standards for food contact, as well as electrical safety testing to avoid safety problems such as leakage in the operation of the equipment. At the same time, special tests will be conducted on food raw material residues and pipeline residues in the equipment to ensure the hygiene and safety of the equipment, and all tests will be promoted to the market after meeting the standards.

Obtain multiple authoritative certification endorsements: The certification system is an important guarantee of product quality. Baoting has not only obtained a ready-made and ready-to-sell food business license for Beike freshly ground coffee machines, which meets the core compliance requirements of food-related equipment, but also passed the ISO14001:2015 international standard authoritative certification. These certifications confirm that it has reached relevant industry and international quality standards in terms of production management and product quality from the level of compliance and standardization.

Relying on the technical team to ensure stable quality iteration: The company has set up a high-level R&D team in the industry, focusing on product innovation and technology iteration. On the one hand, through technical optimization, the coffee machine can be 100% replicated to perform standardized operations, avoiding quality fluctuations caused by manual operation, and achieving the unification of quality in each cup of coffee. On the other hand, it continues to develop new products, expanding the advantages of more than 20 coffee flavors and other products, while also optimizing the stability and safety of equipment, and continuously consolidating product quality through technological upgrades.

Reduce potential quality hazards in use with intelligent operation and maintenance: Baoting realizes quality and safety control in the process of product use through intelligent management. Its coffee machine supports fully intelligent and automatic management of operation, operation and maintenance, and maintenance, and merchants can remotely grasp the operation status of equipment in real time. This mode can detect equipment failures, raw material shortages and other problems in time and deal with them quickly, which not only avoids the problem of equipment operation affecting product quality, but also reduces food safety risks caused by equipment failures, and indirectly ensures the stability of the quality of end products.