Product Overview
The BEKE Multi-Language Coffee Machine is a self-service coffee machine with localized on-screen ordering. It is designed for international airports, multinational office locations and overseas campuses where one beverage point serves customers with different language backgrounds.
Key Features

Chinese, English, Japanese and Korean Interfaces
The interface offers Chinese, English, Japanese and Korean for the ordering sequence. When successive users read different languages, each can follow the machine's operating prompts without asking a nearby employee to translate the ordering process.
Automatic Extraction and Temperature Control
The coffee system controls extraction and brewing temperature through its programmed preparation sequence. When successive customers order the same recipe, the equipment applies the recipe's preparation settings rather than changing them with each user's coffee-making experience.
Mobile QR and Card Payment
QR-code payment and card transactions are supported by the machine's payment configuration. At locations serving both app-based and card-based customers, orders can be paid directly at the machine without a separate cashier.
System-Generated Operating Alerts
Automatic system alerts bring operating issues to the attention of the service team. When the machine is used without a resident attendant, a displayed alert gives the operator a defined starting point for checking its condition.

Customization Capabilities
The supplied machine uses its existing interface and recipe platform. Operating preferences and sales presentation can be adjusted through the installed software; the standard cabinet and brewing assembly remain unchanged. Bespoke mechanical designs and drawing-based equipment manufacture are not currently offered.
Customizable Items
• Coffee-strength settings
• Milk-foam settings
• Beverage prices
• Promotional screen content
Quality Control
We specify food-contact PP and 304 stainless steel for the relevant containers and beverage-handling components. Material selection is controlled at component level throughout the coffee system.
Hygiene assessment and electrical safety evaluation form separate parts of the quality program. Checks for food-ingredient and liquid residue cover the internal beverage circuit before finished equipment is released against the order specification.
Customers can review production photographs and video or arrange a factory inspection. Third-party pre-shipment inspection is also supported for checking the completed equipment against the purchase specification.
Installation & After-Sales Support
Our team supplies manuals and online instruction for installation and initial commissioning. We guide the local operator through start-up, a test dispense and access to the management functions. Training includes day-to-day operation and the care procedures supplied with the machine.
For an operating fault, send the machine identification and the displayed error with photographs or a short video. Technicians guide the diagnosis, provide corrective instructions and identify replacement parts. Warranty duration is set in the sales contract; manufacturing-related faults receive free repair or replacement parts within that period. On-site attendance and transport follow the agreed service scope.
FAQ
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